Terms of Service

Terms of Service

Welcome to Zorenique.

These Terms of Service govern purchases and use of the website zorenique.com (“Zorenique”), an online retail brand operated by Yiwu Fengchi Technology Co., Ltd.

By accessing our website or placing an order through Zorenique, you agree to these Terms and the policies published on our website.

Company Information

Zorenique is owned and operated by Yiwu Fengchi Technology Co., Ltd.

The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through zorenique.com.

Legal Entity:
Yiwu Fengchi Technology Co., Ltd.

Registered Address:
Room 202, 2nd Floor, Building 6, Xin District, Qianmaodian Village, Houzhai Subdistrict, Yiwu City, Jinhua City, Zhejiang Province, China

Email:
service@zorenique.com

1. Intellectual Property & Content

All content found on the Zorenique website, including but not limited to product photography, brand logos, descriptions, graphics, website designs, and original content, is owned by or licensed to Zorenique.

You may not reproduce, copy, modify, distribute, sell, or use any Zorenique content for commercial purposes without prior written permission.

2. Accuracy of Information

We strive to provide accurate product descriptions, images, pricing, and availability information.

However, please note:

  • Product Appearance:
    Actual product colors or appearance may vary slightly due to screen settings, lighting conditions, and device displays.

  • Information Updates:
    We reserve the right to correct errors, update product information, modify pricing, or adjust availability when necessary.

If an order is affected by a significant error, we will contact you and provide an appropriate solution.

3. Account Security

If you choose to create an account with Zorenique:

  • You are responsible for maintaining the confidentiality of your account information.

  • You are responsible for activities conducted through your account.

  • If you believe your account has been accessed without authorization, please contact us immediately.

Email: service@zorenique.com

4. Prohibited Conduct

Customers agree not to:

  • Use automated systems, bots, or data-mining tools to collect website content without permission.

  • Attempt unauthorized access to our website or systems.

  • Submit fraudulent information or misleading reviews.

  • Copy or misuse our content, trademarks, or branding.

  • Interfere with website operation or security.

Zorenique reserves the right to restrict access or take appropriate action when these Terms are violated.

5. Pricing & Payments

Pricing

We reserve the right to update product prices, promotions, and availability at any time.

However, confirmed orders that have already been accepted and paid will not be affected by future pricing changes.

Payments

Payments are processed through secure third-party payment providers.

Zorenique does not store your complete credit card number or CVV information on our own servers.

6. Orders & Acceptance

Submitting an order through Zorenique does not automatically guarantee acceptance.

We reserve the right to refuse or cancel orders in cases including:

  • Product availability issues

  • Pricing or information errors

  • Suspected fraudulent activity

  • Other circumstances requiring review

If an order is cancelled after payment has been received, we will provide an appropriate refund.

7. Limitation of Liability

Zorenique is not responsible for:

  • Damage caused by improper use, misuse, accidents, or failure to follow product instructions.

  • Temporary website interruptions caused by maintenance, updates, technical issues, or circumstances beyond our control.

We work to provide a reliable shopping experience but cannot guarantee uninterrupted website availability at all times.

8. Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws.

Any disputes arising from these Terms will first be addressed through good-faith communication and reasonable efforts toward resolution.

9. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email:
service@zorenique.com

Zorenique — Creating moments through scent.

Zorenique and zorenique.com are operated by Yiwu Fengchi Technology Co., Ltd.