Privacy Notice

Privacy Notice

At Zorenique, we understand that trust is the foundation of every lasting relationship.

We are committed to protecting your personal information and using it responsibly to provide you with a secure, seamless, and personalized shopping experience.

We respect your privacy and never sell or trade your personal information.

1. What Information Do We Collect?

To provide you with the best shopping experience and ensure your orders are processed and delivered safely, we may collect:

  • Identity & Contact Details:
    Your name, shipping address, email address, and phone number.

  • Payment Information:
    We use secure third-party payment providers to process transactions. Zorenique does not store your full credit card number or CVV code on our own servers.

  • Shopping Information:
    Information such as browsing activity, product interests, and interactions with our website may be collected to improve our services and provide a better shopping experience.

2. How Do We Use Your Information?

We use your information only for purposes that help improve your experience with Zorenique:

  • Order Fulfillment:
    Processing orders, arranging shipping, providing tracking updates, and managing returns or refunds.

  • Customer Communication:
    Sending order confirmations, important updates, and, if you choose to subscribe, sharing product updates, promotions, and brand news.

  • Website Improvement:
    Understanding how customers use our website to improve functionality, performance, and overall user experience.

3. Do We Share Your Information?

We only share your information with trusted service providers when necessary to operate our business:

  • Logistics Partners:
    Shipping carriers and fulfillment partners that help deliver your orders.

  • Payment Processors:
    Secure payment providers that process and protect your transactions.

  • Legal Compliance:
    Information may be disclosed when required by applicable laws or legal obligations.

  • Our Privacy Commitment:
    We do not sell your personal information to third-party marketing companies.

4. Your Rights

You have control over your personal information:

  • Right to Access:
    You may request information about the personal data we hold about you.

  • Correction & Deletion:
    If your information needs to be updated or you would like to request deletion of your personal data, please contact us.

  • Marketing Preferences:
    You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our emails.

5. Data Security

We use reasonable security measures, including encryption technologies such as SSL, to help protect your personal information.

While no online transmission method can be guaranteed to be completely secure, we continuously work to maintain appropriate safeguards to protect your privacy.

6. About Our Business

Zorenique is an online retail brand operated by Yiwu Fengchi Technology Co., Ltd.

The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through zorenique.com.

Legal Entity:
Yiwu Fengchi Technology Co., Ltd.

Registered Address:
Room 202, 2nd Floor, Building 6, Xin District, Qianmaodian Village, Houzhai Subdistrict, Yiwu City, Jinhua City, Zhejiang Province, China

Email:
service@zorenique.com

Contact Our Privacy Team

If you have questions regarding our privacy practices or wish to exercise your data rights, please contact us:

Email: service@zorenique.com

Zorenique — Your privacy matters, and your trust is our priority.